Privacy policy

These Privacy Policy provisions are effective from [Effective Date] and were last updated on 8th March 2026.

PREAMBLE

The White Tigr (“Company”, “we”, “our”, or “us”) respects your privacy and takes the protection of your personal information seriously. This Privacy Policy explains how thewhitetigr.com (“Website”) collects, uses, stores, and protects personal information when users browse, interact with, or purchase products from the Website.

The goal is simple: keep things transparent and fair while making sure your data stays safe. This Privacy Policy applies to every visitor, customer, or user who accesses the Website, creates an account, subscribes to updates, purchases clothing products, or interacts with any services provided by the Company.

The policy is designed in compliance with applicable Indian laws, including but not limited to:

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • The Consumer Protection Act, 2019

  • The Consumer Protection (E-Commerce) Rules, 2020

  • The Digital Personal Data Protection Act, 2023

By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.

The Company follows a privacy-first approach and uses reasonable safeguards to prevent misuse, unauthorized access, or unlawful disclosure of personal information.

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

For this Privacy Policy, the following terms shall have the meanings assigned below:

  • “Website” refers to the official digital platform operated under the domain thewhitetigr.com, including all pages, subdomains, mobile versions, and future digital interfaces owned or managed by the Company.

  • “User” or “Customer” means any individual who accesses, browses, registers, or makes purchases through the Website.

  • “Personal Data” refers to any information that identifies or can be used to identify a person directly or indirectly.

  • “Sensitive Personal Data” refers to information that requires additional protection under applicable laws, such as payment information or authentication data.

  • “Account” refers to the registered user profile created on the Website to manage purchases, addresses, preferences, and communication settings.

  • “Services” refers to all offerings provided through the Website, including browsing products, ordering clothing items, subscribing to updates, and interacting with customer support.

  • “Third-Party Service Providers” include payment gateways, logistics partners, marketing tools, analytics platforms, and other vendors who help operate the Website.

1.2 Interpretation
  • Words referring to the singular include the plural and vice versa.

  • Section headings are used only for convenience and do not affect interpretation.

  • Any reference to applicable laws includes amendments, updates, or future versions of those laws.

2. PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy explains how personal data is handled while using thewhitetigr.com.

It exists to make three things clear:

  1. What information is collected

  2. Why is that information collected?

  3. How that information is protected

When someone visits the Website, creates an account, or places an order for clothing products, certain information is required to complete the process smoothly.

For example:

  • Processing orders

  • Delivering products

  • Sending order updates

  • Improving website experience

  • Preventing fraud

The Company only collects information that is necessary for these purposes. No personal information is sold, rented, or traded to third parties for profit.

3. INFORMATION WE COLLECT

To provide a smooth shopping experience, certain types of information may be collected when users interact with the Website.

3.1 Personal Information Provided by Users

When creating an account or placing an order, users may voluntarily provide:

  • Full name

  • Email address

  • Mobile number

  • Shipping address

  • Billing address

  • Account login details

  • Order history and preferences

This information is required to process orders, communicate updates, and provide customer support.

3.2 Payment Information

Payments on the Website are processed through secure third-party payment gateways.

When making a purchase, payment-related information such as:

  • card details

  • UPI identifiers

  • Payment authorization data may be processed through encrypted systems.

The Company does not store full card numbers or sensitive banking information on its servers.

3.3 Automatically Collected Data

When users browse the Website, certain technical data may be collected automatically.

This may include:

  • IP address

  • browser type

  • device type

  • operating system

  • referral source

  • pages visited

  • browsing duration

This information helps improve website performance and user experience.

3.4 Cookies and Tracking Technologies

The Website may use cookies and similar technologies to:

  • remember user preferences

  • improve page loading speed

  • personalize browsing experience

  • analyze website traffic

Cookies are small files stored on your device. Users can disable cookies through browser settings, though some website features may not function properly afterward.

4. HOW YOUR INFORMATION IS USED

Personal information collected through the Website may be used for the following purposes:

Order Processing

Information helps process clothing purchases, confirm payments, and deliver products to the correct address.

Customer Support

Details such as email or phone number allow support teams to respond to queries and resolve issues.

Order Communication

Users may receive:

  • order confirmations

  • shipping updates

  • delivery notifications

Website Improvement

Browsing behavior helps understand what users prefer and improves the overall shopping experience.

Marketing and Updates

Users who subscribe may receive updates about:

  • new clothing drops

  • exclusive offers

  • brand announcements

Users can unsubscribe anytime using the link provided in emails.

Fraud Prevention

Certain data helps detect suspicious activity and protect customers from fraudulent transactions.

5. DATA SHARING AND DISCLOSURE

Personal information is shared only when necessary to operate the Website and deliver services.

Information may be shared with trusted third parties such as:

Payment Gateways

To process payments securely.

Shipping Partners

To deliver clothing orders to the provided address.

Analytics Tools

To understand website performance and improve user experience.

Technology Providers

To maintain website infrastructure and security.

All service providers are required to maintain confidentiality and follow applicable data protection standards.

The Company does not sell personal data to third parties.

6. DATA SECURITY MEASURES

Protecting user information is a priority.

The Company uses reasonable security measures to safeguard data, including:

  • SSL encryption

  • secure payment gateways

  • restricted access to sensitive information

  • internal data protection protocols

While every effort is made to protect personal data, no online system can guarantee absolute security. Users are encouraged to keep account credentials confidential and avoid sharing passwords.

7. DATA RETENTION POLICY

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Information may be retained to:

  • process transactions

  • maintain order records

  • comply with legal obligations

  • resolve disputes

Inactive user accounts may be removed after extended periods of inactivity unless retention is required by law.

8. USER RIGHTS

Under applicable data protection laws, users may have certain rights regarding their personal data.

These may include the right to:

  • Request access to personal information

  • Request correction of inaccurate data

  • Withdraw consent for marketing communication

  • request deletion of personal data (subject to legal obligations)

Requests related to personal data can be made through the contact details provided below.

9. CHILDREN’S PRIVACY

The Website is not intended for individuals under the age of 18. The Company does not knowingly collect personal information from minors without parental consent.

If it is discovered that a minor has provided personal data without authorization, steps may be taken to remove such information.

10. THIRD-PARTY LINKS

The Website may occasionally include links to third-party websites or platforms. These external sites operate independently and may have their own privacy policies. The Company is not responsible for the privacy practices of third-party websites. Users are encouraged to review their policies before sharing personal information.

11. POLICY UPDATES

Privacy laws and digital platforms evolve.

For that reason, this Privacy Policy may be updated periodically to reflect:

  • legal requirements

  • operational changes

  • improved data protection practices

Updated versions will be posted on the Website with a revised “Last Updated” date. Continued use of the Website after changes are posted indicates acceptance of the updated Privacy Policy.

12. GRIEVANCE REDRESSAL

In accordance with applicable Indian laws, users may contact the designated grievance officer for privacy-related concerns.

Complaints may relate to:

  • misuse of personal data

  • data access requests

  • Privacy concerns regarding the Website

All complaints will be acknowledged within 48 hours and addressed within a reasonable time frame.

13. CONTACT INFORMATION

For any questions regarding this Privacy Policy or the handling of personal information, users may contact:

The White Tigr

Website: thewhitetigr.com

Email: 

Grievance Officer: [Name to be updated]

USER ACKNOWLEDGEMENT

By accessing or using thewhitetigr.com, creating an account, or placing an order, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

This document represents the official policy governing the collection, use, and protection of personal information on the Website.