These Terms & Conditions shall be effective from 20th May, 2026 (“Effective Date”) and were last updated on 20th May, 2026.

PREAMBLE

Welcome to The White Tigr (“Company”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern the access, browsing, purchase activity, and use of thewhitetigr.com (“Website”), including all products, content, services, offers, communications, and features made available through the platform.

The White Tigr is committed to maintaining a transparent, customer-focused, and legally compliant shopping experience. These Terms explain the rights, responsibilities, obligations, and limitations applicable to every customer, visitor, account holder, and user interacting with the Website.

This document is prepared in accordance with applicable Indian laws including:

• Indian Contract Act, 1872

• Consumer Protection Act, 2019

• Consumer Protection (E-Commerce) Rules, 2020

• Information Technology Act, 2000

• Digital Personal Data Protection Act, 2023

• Other applicable Indian e-commerce and consumer regulations

By using the Website, creating an account, placing an order, or interacting with any service provided by The White Tigr, you agree to be legally bound by these Terms along with our:

• Shipping Policy

• Refund & Exchange Policy

• Privacy Policy

If you do not agree with any part of these Terms, you should discontinue use of the Website.

1. DEFINITIONS & INTERPRETATION

For the purpose of these Terms, the following definitions apply unless the context requires otherwise.

1.1 Company

“Company” refers to The White Tigr, including its owners, operators, employees, authorised representatives, fulfilment partners, and service providers.

1.2 Website

“Website” refers to thewhitetigr.com, including mobile versions, future subdomains, and related interfaces.

1.3 User / Customer

Any individual accessing the Website, browsing products, placing orders, subscribing to updates, or using Company services.

1.4 Products

All apparel, fashion products, lifestyle items, accessories, and merchandise offered for sale through the Website.

1.5 Account

Registered customer profile used for purchases, address storage, order tracking, and communication preferences.

1.6 Policies

Includes:

• Shipping Policy

• Refund & Exchange Policy

• Privacy Policy

• Any future policy published by the Company

1.7 Shipping Partner

Third-party logistics providers responsible for delivery within India.

1.8 Force Majeure

Events outside reasonable control including:

• Floods

• Natural disasters

• Strikes

• Government restrictions

• Network failures

• Pandemic disruptions

2. PURPOSE OF THESE TERMS

These Terms define the relationship between The White Tigr and Website users.

The objective is to ensure:

• Fair transactions

• Transparent shopping experience

• Consumer protection compliance

• Responsible Website use

• Secure order processing

• Protection of intellectual property

These Terms apply to all activities performed on the Website.

3. ELIGIBILITY TO USE THE WEBSITE

By using this Website, you confirm:

• You are at least 18 years old, OR

• You are using the Website under supervision of a parent or legal guardian

The Company reserves the right to refuse access or cancel orders if false information regarding eligibility is provided.

4. USER ACCOUNT RESPONSIBILITIES

Users may create accounts to:

• Save addresses

• Track orders

• View purchase history

• Manage preferences

You agree that:

• Information provided must remain accurate

• Login credentials remain confidential

• Multiple fraudulent accounts are prohibited

• Misuse may lead to suspension or termination

The White Tigr shall not be responsible for losses resulting from unauthorized account access caused by user negligence.

5. ACCEPTABLE WEBSITE USE POLICY

Users shall not:

• Upload harmful software

• Attempt hacking activities

• Misuse discounts or offers

• Submit false reviews

• Impersonate another person

• Copy website content without permission

• Use automated scraping tools

• Disrupt Website functionality

Violation may lead to:

• Permanent account restriction

• Order cancellation

• Legal action where applicable

6. PRODUCT INFORMATION & AVAILABILITY

The Company attempts to ensure all listings remain accurate regarding:

• Price

• Colour

• Material

• Size availability

• Product details

However:

Actual colours may vary slightly due to lighting, screens, photography, and device settings.

Product availability changes frequently. The Company reserves the right to:

• Modify listings

• Update prices

• Remove products

• Cancel unavailable orders

Refunds for cancelled paid orders shall be processed according to applicable policies.

7. PRICING & PAYMENT TERMS

All prices displayed on the Website are shown in Indian Rupees (INR).

Prices may include applicable taxes unless stated otherwise.

Accepted payment methods may include:

• UPI

• Debit cards

• Credit cards

• Net banking

• Wallets

• Cash on Delivery (where available)

The Company reserves the right to cancel transactions involving:

• Payment failures

• Fraud detection

• Pricing errors

8. FREE SHIPPING POLICY

The White Tigr currently offers free shipping across products available on the Website, unless otherwise communicated during temporary operational circumstances.

Shipping timelines and delivery conditions are governed under the separate Shipping Policy. No international shipping or international delivery services are offered.

9. ORDER ACCEPTANCE & FULFILMENT

Order confirmation email does not automatically mean acceptance.

Orders remain subject to:

• Inventory verification

• Payment confirmation

• Fraud checks

• Serviceable delivery locations within India

The Company may refuse or cancel orders where required.

10. ORDER CANCELLATION

Customers may request cancellation before:

• Processing begins

• Packaging starts

• Shipping labels are generated

Once dispatched, cancellation may not be possible.

11. RETURNS, REFUNDS & EXCHANGES

Returns and exchanges are governed solely by the Refund & Exchange Policy.

Requests may be rejected where:

• Products are damaged by customer use

• Tags removed

• Return window expired

• Wrong claims submitted

12. SHIPPING & DELIVERY DISCLAIMER

The White Tigr delivers only within serviceable locations across India.

Delivery estimates are approximate and delays may occur due to:

• Weather

• Public holidays

• Logistics disruptions

• Operational overload

The Company is not liable for delays beyond reasonable control.

13. INTELLECTUAL PROPERTY RIGHTS

All Website content including:

• Logo

• Designs

• Images

• Product descriptions

• Graphics

• Branding

• Text

belongs exclusively to The White Tigr. Unauthorized use is prohibited.

14. USER REVIEWS & CONTENT

Users submitting reviews agree that the Company may display, moderate, or remove such content where necessary.

False or misleading reviews may be removed.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, The White Tigr shall not be liable for indirect losses arising from:

• Delayed deliveries

• Technical interruptions

• Website downtime

• Payment gateway failures

16. GOVERNING LAW

These Terms are governed under the laws of India. Any disputes shall fall under competent Indian courts.

17. POLICY MODIFICATIONS

The Company may revise these Terms periodically.

Continued Website use after updates indicates acceptance of revised Terms.

18. CONTACT DETAILS

For support, order concerns, or policy questions:

Email: Thewhitetigr25@gmail.com 

FINAL ACKNOWLEDGEMENT

By using thewhitetigr.com, creating an account, or placing an order, the User confirms they have read, understood, and agreed to these Terms & Conditions, Shipping Policy, Refund & Exchange Policy, and Privacy Policy.